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Applying Quality Management in Healthcare, Second Edition: A System's Approach
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Implementing Six Sigma, Second Edition: Smarter Solutions Using Statistical Methods
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Crossing the Quality Chasm: A New Health System for the 21st Century
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Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
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Improving Healthcare Quality and Cost with Six Sigma
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Understanding Health Policy
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An Introduction to Quality Assurance in Health Care
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Curing Health Care: New Strategies for Quality Improvement
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Continuous Quality Improvement in Health Care
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Core Curriculum for Medical Quality Management
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Error Reduction in Health Care: A Systems Approach to Improving Patient Safety
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Statistical Process Control for Health Care
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Patient Safety: Achieving a New Standard for Care
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How to Use Control Charts for Healthcare
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Healthcare Performance Measurement: Systems Designs and Evaluation
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Root Cause Analysis in Health Care: Tools And Techniques
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